Understanding your customers is essential for building lasting relationships and growing your e-commerce business. DevzCart’s Customer Management system provides powerful tools to manage customer data, personalize experiences, and deliver top-tier support.

Key Features:

1. Unified Customer Profiles: Access detailed profiles with purchase history, contact info, preferences, and interaction logs—all in one place.
2. Customer Segmentation: Group customers based on behavior, demographics, order value, purchase frequency, or custom tags.
3. Order & Activity History: View each customer's full interaction history, including past orders, returns, and communications.
4. Custom Tags & Notes: Add internal notes or tags to track VIP customers, wholesale buyers, or specific support needs.
5. Marketing Opt-Ins & Preferences: Manage email/SMS opt-ins and customer preferences to comply with privacy laws and personalize outreach.
6. Customer Accounts & Self-Service: Enable user-friendly account dashboards where customers can track orders, manage details, and view past purchases.
7. Support Integration: Integrate with helpdesk tools or use built-in support features to respond quickly to customer inquiries and requests.

With DevzCart, you can create a customer-centric shopping experience that increases retention and lifetime value—while giving you the insights needed to grow smarter.